We are excited to announce that our powerful Scheduling Hub is now fully integrated into every SpaVoices monthly plan at no extra cost. This upgrade completes your spa’s AI communication ecosystem, creating a seamless bridge between every customer inquiry and a confirmed booking. The Scheduling Hub acts as the central brain that unifies your AI agents . When a potential client calls, emails, or chats about availability, the AI checks the same real-time calendar instantly, eliminating overbooking and providing accurate, immediate confirmation across all channels . This means your AI voice assistant can now schedule, reschedule, and confirm appointments directly within your calendar, transforming every interaction into a potential booking without any manual intervention .
This native integration brings unparalleled operational efficiency. By automating the entire booking workflow, the system significantly reduces administrative tasks and scheduling errors that can cost your business time and reputation . The hub intelligently manages staff schedules and resources, ensuring that your AI agents only offer times when the right staff and treatment rooms are available . This end-to-end automation captures more leads—especially during after-hours when over 50% of beauty appointments are researched —and frees your human staff to focus on delivering exceptional in-person client care, ultimately driving growth and enhancing customer satisfaction .
Core Features Designed for Growth
The Scheduling Hub is packed with features that give you complete control and insight.
Booking & Customization
- Group Booking: Host profitable group sessions by setting minimum and maximum slots per appointment.
- Recurring Appointments: Encourage client retention by allowing easy booking of repeat appointments for regular treatments.
- Multiple Locations: Streamline management for seamless operations across all your spa locations.
- Resources: Manage shared resources like treatment rooms or specialist equipment to avoid conflicts.
- Custom Fields: Use intake forms to gather essential customer information right during the booking process, preparing your staff for a personalized service.
- Extras: Effortlessly upsell by offering add-ons like aromatherapy or extended massage time during booking.
- Special Days: Easily customize employee hours and services for holidays, special events, or private bookings.
Marketing & Promotions
- Coupons: Drive bookings with targeted promotions by creating discounts or free appointments.
- Integrated Marketing Tools: Connect directly with Mailchimp, Acumbamail, and SendFox to add customers to email lists and run automated campaigns .
- Reserve with Google: Boost your visibility by allowing clients to book appointments directly through Google Search and Maps.
Client Experience & Insight
- Multilingual Support: Cater to a diverse clientele by offering your booking website in multiple languages.
- Custom Domain: Maintain your brand identity with a custom URL for your booking site (e.g., book.yourspa.com).
- Ratings & Reviews: Build social proof by allowing customers to rate services and employees, providing valuable feedback.
- Custom Roles: Create and manage various permission levels within your team for secure and efficient operations.
Data-Driven Analytics
- Facebook Pixel Integration: Track ad conversions and build targeted audiences for your campaigns by measuring actions clients take on your booking page .
- Google Analytics: Gain deep insights into your visitors’ behavior to understand what drives bookings .
- Google Tag Manager: Easily manage and deploy various tracking codes to monitor activity on your booking page .